Kitchen operations

KOT software that sends every order to the right kitchen station

Eliminate verbal mix-ups and lost paper slips. Drinks go to the bar printer, starters to the tandoor and mains to the chef display, automatically.

Capabilities

Kitchen order management, simplified

Multi-station printer routing

Assign item categories to specific printers across kitchen counters so every station only sees its own items.

Kitchen display system (KDS)

Replace paper slips with touchscreens that show prep time, status colours and bump buttons.

Real-time order alerts

Visual and audio alerts tell the kitchen the moment a captain or cashier punches a new order.

Captain ordering

Captains take orders at the table on a mobile device and send them straight to the kitchen.

Automatic category split

Mixed orders are split by category with no manual runners between stations.

Works with your setup

Use thermal printers, KDS screens or both, and add stations as you grow.

In action

A kitchen display, station view

Paytimate kitchen display (KDS)Station: Main tandoor

Table 4 (Dine-in)

03:45
  • 2x Paneer Tikka (extra spicy)
  • 3x Garlic Naan
  • 1x Dal Makhani
Bump / mark ready

Table 7 (Dine-in)

01:12
  • 1x Chicken Biryani
  • 2x Butter Chicken
Preparing…

Parcel 12

Ready
  • 2x Veg Burger
  • 1x French Fries
Dispatched
Sample screen with illustrative data.
How it works

How an order flows to the kitchen

  1. STEP 1

    Order is punched

    A captain enters a mixed order (starters, drinks, mains) on the mobile POS or terminal.

  2. STEP 2

    Items are routed

    The system splits items by category and sends each to its printer or KDS screen.

  3. STEP 3

    Prepare and bump

    The chef sees the items, prepares them and taps Bump when ready for pickup.

FAQ

Frequently asked questions

Can't find what you need? Talk to our team.

What is a KOT in a restaurant?

A Kitchen Order Ticket (KOT) is the slip or screen message that tells the kitchen what to prepare for an order. Paytimate generates it the moment an order is punched.

Can different items print at different stations?

Yes. Map item categories to printers, so drinks print at the bar, starters at the tandoor and mains at the main kitchen.

Do I need a kitchen display screen?

No. Thermal printers work fine, and you can add a KDS when you want a paperless kitchen.

Does KOT printing work offline?

Yes. KOT printing keeps working on your local network when the internet is down.

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