Security & trust

Your business data, protected by design

Paytimate combines an encrypted cloud backend, strict access control and offline data protection, so your sales records stay safe and your counter keeps running.

How we protect you

Security built into every layer

Four pillars keep transaction logs, employee credentials and customer records safe.

Encrypted backend with row-level security

Transaction logs, staff credentials and customer records are stored in an isolated database protected by row-level security (RLS), with SSL/TLS encryption in transit.

Role-based access control

Protect sensitive financial figures, margins and inventory overrides with individual PIN codes and granular permissions for cashiers, captains and owners.

Audit trails for accountability

Logs record bill edits, voided transactions and cash drawer openings, giving you transparency and easier tax audits and CA report exports.

Protected offline data

Local SQLite storage keeps transactions safe on the terminal during an outage and syncs them to the cloud automatically when connectivity returns.

Principles

How we approach security

  1. STEP 1

    Least privilege

    Every role gets only the access it needs, so a cashier never sees what an owner does.

  2. STEP 2

    Defence in depth

    Encryption in transit, database-level isolation and access control work together.

  3. STEP 3

    Visibility

    Audit logs make it easy to see who changed what, and when.

Growing businesses

Secure scaling for multi-outlet and franchise operations

Whether you run one neighbourhood cafe or a growing regional chain, Paytimate scales with centralised multi-location reporting and automated cloud backups.

Need a dedicated environment, localised hosting or custom API integrations? Our team can review your requirements with you.

FAQ

Frequently asked questions

Can't find what you need? Talk to our team.

How does Paytimate protect my data?

Data is stored on an encrypted cloud backend isolated by row-level security, and traffic is protected with SSL/TLS in transit. Access inside the product is controlled by roles and individual PIN codes.

Who can see my sales and margins?

Only the roles you allow. Owners, managers, captains and cashiers get different permissions, so sensitive figures stay restricted.

Is my offline data safe?

Transactions made offline are stored locally on the terminal and synced to the cloud when the connection returns, so they are not lost to an outage.

Does Paytimate keep an audit trail?

Yes. Logs track bill edits, voided transactions and cash drawer openings, which helps with accountability and tax audits.

Are my records backed up?

Yes. Cloud backups run automatically, and multi-location accounts report from one central place.

Can I discuss custom architecture or hosting needs?

Yes. For chains and enterprises we can discuss dedicated environments, localised hosting and custom API integrations. Contact us to talk to our team.

Have custom architecture requirements?

Speak with our team about dedicated setups, localised hosting or custom POS API integrations.

Talk to our security team

Tell us about your requirements and we'll follow up.

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